Use "626GV" at Checkout to Receive a Free Set of Dust Bags with any Vacuum Purchase.

Shipping, Returns, and Refunds Policies

Shipping Policy


All orders are shipped within 48 hours, Monday – Friday, 8 a.m. – 4:30 p.m.


We use the following carriers to deliver our orders:

  • USPS
  • UPS
  • FedEx
  • DHL

Shipping Rates

We Offer Free Shipping on all Items when shipping to the US. 


If an item goes on backorder, we will ship to you the in-stock items in your order first. When the backordered item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Eligible Returns and Refunds

How to Return an Item

Your item must be in its original, unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email to request a refund and we will assign you a tracking number.

2. Mail your returned item to:
2939 SW 42nd Ave
Palm City, FL 34990

3. Include a signed letter stating the reason for your return and the original receipt with your package.

Return Exceptions

Some items cannot be returned if they are opened.

Merchandise that has been used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, which will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.


If your item is in like-new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

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