Shipping, Returns, and Refunds Policies
All orders are shipped within 48 hours, Monday – Friday, 8 a.m. – 4:30 p.m.
We use the following carriers to deliver our orders:
We Offer Free Shipping on all Items when shipping to the US.
If an item goes on backorder, we will ship to you the in-stock items in your order first. When the backordered item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Eligible Returns and Refunds
How to Return an Item
Your item must be in its original, unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking number.
2. Mail your returned item to:
2939 SW 42nd Ave
Palm City, FL 34990
3. Include a signed letter stating the reason for your return and the original receipt with your package.
Some items cannot be returned if they are opened.
Merchandise that has been used or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, which will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your item is in like-new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.